Optrak
Convenience Retail
Tailored to address the specific logistics challenges – such as urban deliveries and highly variable customer sites and delivery patterns – you face, Optrak4 for Convenience Retail is the best choice for meeting your customer requirements in an efficient, cost-effective manner.
INDUSTRY REQUIREMENTS
Restrictive Time Windows
Customers may have access restrictions – particularly on busy high streets. Time-windows may also be inflexible due to the requirement for additional staff to help put away delivered products – those staff need to be booked and paid in advance.
Variable Delivery Requirements
Some customers require palletised delivery whilst others are best served with a roll-cage with frozen goods offloaded by hand from a front compartment of the vehicle. Simply adding up the volume of delivered goods does not give a true picture of vehicle fill or loading requirements and can lead to inaccurate loading plans and delivery complications.
Differing Frequencies for Delivery
A busy high street store and a small village convenience outlet have very different turnover. While it may be possible and economic to visit the former several times per week, the latter, depending on your product range, may need at most one delivery.
But the customer needs a promise of regularity to plan stock levels, so how best to arrange the more remote deliveries in a cost effective way? And how do you determine if a customer is simply uneconomic at the required level of service?
OPTRAK SOLUTIONS
Vehicle Selection and Loading
Optrak4 has unique capabilities to deal with the complex vehicle allocation and loading requirements of the Convenience Retail industry. In addition to multi-temperature compartments, Optrak4 takes into account how orders are grouped onto pallets or roll-cages – for example dedicating roll-cages to specific customers for ease of off-loading.
Loading rules are translated into a loading plan which can be printed off and given to drivers or pickers – also ensuring that the loaded products are all accessible when required as the driver follows the delivery sequence.
Customer access restrictions are be managed within the Optrak4 solution at the customer site level, ensuring that the right vehicle is deployed.
Communication with Customer
Once greater accuracy in time modelling has been achieved, Optrak4 Messenger can be used to advise delivery times. This makes it much easier for the shop to bring in extra staff as needed.
Strategic Analysis with Optrak4
Using Optrak4 strategically allows you to take the longer view. What if? analysis can be used to determine delivery day schedules for more remote areas and investigate viability of smaller or more out-of-the-way customers.
Detailed Time Modelling
Optrak4 improves on the modelling accuracy of other VRS solutions through use of the accurate historical road speeds as well as through a uniquely detailed model of loading and unloading activity, which can take into account vehicle type, products, method of delivery, customer facilities (e.g. loading docks) and driver efficiency.
TESTIMONIALS
Reynolds
“The punctuality and efficiency of our deliveries demonstrates our commitment to quality and customer service excellence. At Reynolds, we have always used proven technology to support our business. Central to this has been the long term partnership with Optrak4, to integrate its leading vehicle routing solution into our overall supply chain.”
Optrak
2018-06-12T23:26:56+01:00
Joe Reynolds, Managing Director at Reynolds
https://optrak.com/testimonials/reynolds-content-page/
Fuchs UK
“Optrak gives us more delivery flexibility and is a great system to use. It has actually revitalised our planning operation at Fuchs. The investment in a world class vehicle routing system demonstrates our commitment in ensuring that we deliver the best possible service to our customers whilst keeping costs down. I firmly believe no other routing package can deliver the same benefits as Optrak.”
Optrak
2018-06-13T11:19:40+01:00
Darren Bourne, Distribution Manager at Fuchs UK
https://optrak.com/testimonials/fuchs-uk-optrak4-page/
Kuehne and Nagel
“Optrak4 offered a more cost effective and personalised system that catered for our particular requirements and the decision to use an advanced routing and scheduling system has been fully justified by the benefits that Kuehne + Nagel has achieved. We have greatly improved the time we spend on planning and Optrak generates very efficient transport runs for a very complex daily transport operation.
Furthermore, thanks to Optrak4, we can meet the requirement to deliver next day to any location throughout the UK. We generally achieve 97-98% of this target on a daily basis. Optrak4 can plan effectively for consignments of any shape and size as long as we have the right information such as vehicle types, driver working times and product details for example.”
Optrak
2018-06-21T16:11:03+01:00
Chris Donaghue, Senior Transport Supervisor at Kuehne + Nagel
https://optrak.com/testimonials/kuehne-and-nagel/
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Optrak
RELATED AREAS
DAILY PLANNING
Find out how Optrak4 can improve your daily planning and save up to 15% of your direct transport costs.
KEY BENEFITS
An award winning Vehicle Routing and Scheduling system offering an end-to-end solution – saving you money, reducing your planning time and improving customer service.
OPTRAK5
Optrak5 is our flagship vehicle routing product – providing our customers with a comprehensive platform for route optimisation, vehicle scheduling and load planning throughout their distribution process.