Kuehne + Nagel handles a vast variety of consignments that can vary considerably
in terms of product and order size from a single carton to one or more full pallets.
With different Service Level Agreements (SLAs) to observe, a fleet with varying
weight and volume capacities and multiple customer time windows to manage,
the task facing the transport planners is a complex one.
Consignments which are a mix of deliveries and collections are seamlessly
downloaded from Kuehne + Nagel’s host system into the Optrak vehicle
routing software each day. Transport planning teams for the North and
South work simultaneously using the Optrak routing software to build
accurate and effective transport plans for the following day for each depot.
The trips that Optrak creates meet the different rules and criteria as defined by
Kuehne + Nagel’s specific transport requirements on each day. This includes
a variety of time windows such as a.m.(08:00 – 12:00) or p.m. (12:00 – 17:00) or
more specific timed windows where appropriate.
Deployment has led to a 98% delivery performance on next-day planning,
ensuring that K + N adhere to best practices for routing and scheduling
as a global provider of innovative and fully integrated
supply chain solutions.
Significant reduction in
the time spent planning
– efficient vehicle routes within a freight
forwarding business unit.
efficiency with higher
– transport planning accuracy and greater
levels of customer service flexibility.
Improved fuel consumption
– vehicle profitability for the company.
Greater service delivery
– for the customer base.
Meets K + N unique
– providing a flexible planning tool that
can cope with any requirement and
comprehensive need to handle all types
of consignments for
K + N customers.
“Optrak offered a more cost effective and personalised system that
catered for our particular requirements and the decision to use an
advanced routing and scheduling system has been
fully justified by thebenefits that Kuehne + Nagel has achieved.
We have greatly improved the time we spend
on planning and Optrak generates very efficient
transport runs for a very complex
daily transport operation.
Furthermore thanks to Optrak we can meet the requirement to
deliver next day to any location throughout the UK.
We generally achieve 97-98% of this target on
a daily basis. Optrak can plan effectively for consignments
of any shape and size as long as we have the right information
such as vehicle types, driver working times and product
details for example.”
Senior Transport Supervisor
at Kuehne + Nagel