Customer Stories

Take Your Business Into Next Level
By Optrak Software




Kuehne + Nagel Group

One of the world’s leading logistics providers has been working with Optrak in the
UK since 2011, following the acquisition of RH Group, another Freight
Forwarding organisation.

Kuehne + Nagel handles a vast variety of consignments that can vary considerably
in terms of product and order size from a single carton to one or more full pallets.
With different Service Level Agreements (SLAs) to observe, a fleet with varying
weight and volume capacities and multiple customer time windows to manage,
the task facing the transport planners is a complex one.


Consignments which are a mix of deliveries and collections are seamlessly
downloaded from Kuehne + Nagel’s host system into the Optrak vehicle
routing software each day. Transport planning teams for the North and
South work simultaneously using the Optrak routing software to build
accurate and effective transport plans for the following day for each depot.


The trips that Optrak creates meet the different rules and criteria as defined by
Kuehne + Nagel’s specific transport requirements on each day. This includes
a variety of time windows such as a.m.(08:00 – 12:00) or p.m. (12:00 – 17:00) or
more specific timed windows where appropriate.


Deployment has led to a 98% delivery performance on next-day planning,
ensuring that K + N adhere to best practices for routing and scheduling
as a global provider of innovative and fully integrated
supply chain solutions.

Key Benefits
Customer Stories & Optrak

  1. Significant reduction in the time spent planning

    - efficient vehicle routes within a freight forwarding business unit.

  2. Greater operational efficiency with higher

    - transport planning accuracy and greater levels of customer service flexibility.

  3. Improved fuel consumption and enhancing

    - vehicle profitability for the company.

  4. Greater service delivery performance

    - for the customer base.

  5. Meets K + N unique requirements closely

    - providing a flexible planning tool that can cope with any requirement and comprehensive need to handle all types of consignments for K + N customers.


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